Privacy Policy

Effective Date: [Month Day, Year]  |  Last Updated: [Month Day, Year]

Clues for Good (“Clues for Good,” “we,” “us,” or “our”) values your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website and use our game experience (collectively, the “Services”).

Questions? Contact us at privacy@cluesforgood.com.

What We Collect

Information you provide

  • Contact information (e.g., name, email address) if you submit a form, request updates, or contact us.
  • Organization selection information (e.g., the school, camp, or organization you choose to support) when you make a purchase or register interest.
  • Messages and support requests you send to us (e.g., emails, form submissions).

Information collected automatically

  • Usage data (e.g., pages viewed, clicks, referral URLs, device type, browser type, approximate location based on IP).
  • Cookies and similar technologies used to provide site functionality and understand how visitors use our Services.

Gameplay and progress information (optional)

  • If you choose to use progress tracking features, we may collect and store game progress and points associated with your use. Points are for personal tracking and enjoyment only and are not tied to prizes.

How We Use Information

We use information we collect to:

  • Provide and operate the Services.
  • Process purchases and distribute support to organizations selected by supporters.
  • Maintain basic records related to participation and support distribution.
  • Respond to messages, questions, and support requests.
  • Send administrative or transactional communications (e.g., confirmations, important notices).
  • Send updates you request (e.g., notifications when checkout opens). You can opt out at any time.
  • Improve, maintain, and secure the Services.
  • Detect and prevent fraud, abuse, or security incidents.
  • Comply with legal obligations and enforce our terms.

How We Share Information

We do not sell your personal information. We share information only as needed to provide the Services, including with:

  • Service providers that help us operate the Services (e.g., hosting, analytics, email delivery, customer support tools).
  • Payment processing — We use Stripe to process payments securely. Clues for Good does not store full payment card numbers on our servers. Stripe’s use of personal information is governed by its own privacy policy.
  • Organizations you choose to support — In a limited way, such as providing aggregated participation or payout summaries needed to distribute support. We do not share personal information about individual participants with organizations.
  • Legal and safety purposes if required by law or to protect rights, safety, and security.
  • Business transfers if we are involved in a merger, acquisition, reorganization, or sale of assets.

Note: Organizations that receive support through Clues for Good operate independently. If you interact with an organization directly, its own policies may apply.

Cookies & Analytics

We use cookies and similar technologies to operate our site and understand usage. This may include analytics tools that help us measure traffic and improve the Services.

  • You can control cookies through your browser settings. Some features may not work properly if cookies are disabled.
  • Some analytics providers offer opt-out mechanisms.

Children’s Privacy

Clues for Good is designed for adults and teens, with games that children may enjoy as well. Our Services are not directed to children under 13, and we do not knowingly collect personal information from children under 13 without verifiable parental consent.

If you believe a child under 13 has provided personal information to us, contact privacy@cluesforgood.com and we will take appropriate steps.

Data Retention

We retain personal information only as long as necessary for the purposes described in this policy, including providing the Services, distributing support, resolving disputes, and complying with legal obligations.

Security

We use reasonable administrative, technical, and physical safeguards designed to protect information. No method of transmission or storage is 100% secure, so we cannot guarantee absolute security.

Your Choices & Rights

  • Email preferences: You may opt out of marketing emails (transactional emails may still be sent).
  • Access or deletion: You may request access to or deletion of your personal information, subject to legal exceptions.
  • Correction: You may request correction of inaccurate information.

To make a request, email privacy@cluesforgood.com.

Third-Party Links

Our Services may include links to third-party sites. We are not responsible for their privacy practices.

Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last Updated” date.

Contact Us

Clues for Good, Inc.
privacy@cluesforgood.com